SHIPPING INFORMATION
Estimated shipping times
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United Kingdom - 1-3 business days
North America: 5-7 business days
Canada: 1-3 weeks
Europe: 5-7 business days
Australia, New Zealand and Oceania: 1-3 weeks
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I’ll do my best to meet these shipping estimates, but can’t guarantee them. Once the item is shipped, I have no control over the process.
I use Royal Mail for the majority of my shipping. Orders over £50 are sent using a tracked and insured service and a tracking code will be provided.
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Customs and import taxes
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Buyers are responsible for any customs and import taxes that may apply upon delivery to your country. I’m not responsible for delays due to customs.
RETURNS
I gladly accept returns, exchanges and cancellations. Please contact me within 3 days of delivery and ship items back to me within 7 days of delivery.
The following items can’t be returned or exchanged.
Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:
Custom or personalised orders
Digital downloads
Intimate items (for health/hygiene reasons)
Items on sale
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Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.